Frequently Asked Questions

Got questions? We've got answers. Find everything you need to know about our smart home automation services, installation process, and more.

Do you offer free consultations?

Yes! We offer a no-pressure, free in-home or virtual consultation to design the right solution for you. We'll come to your location, listen to your needs, and provide honest advice - no sales pitch, just helpful guidance.

What areas do you serve?

We serve Mt Prospect and the greater Chicago metro area, including Arlington Heights, Schaumburg, Elk Grove Village, Des Plaines, Park Ridge, Niles, Skokie, Evanston, Glenview, Northbrook, and surrounding communities.

Which systems do you install?

We install smart lighting, motorized shades, home theaters, whole-home audio, WiFi networking, and security systems. We're authorized dealers for Control4, URC, Lutron, Sonos, Sony, KEF, Klipsch, Marantz, JVC, and many other premium brands.

How long does installation take?

Installation time varies based on the scope of your project. A simple WiFi network setup might take a few hours, while a complete whole-home automation system could take several days. We'll provide a detailed timeline during your consultation.

Do you provide warranty and support?

Absolutely! All products come with full manufacturer warranty, and we provide ongoing support. If something doesn't work right, just call us - we'll fix it quickly, no questions asked. We're here for you long after installation.

Can I control everything from my phone?

Yes! Most of our systems can be controlled from your smartphone or tablet. You can also use voice control with Alexa or Google Assistant, or use dedicated remotes and keypads. We'll set it up to work the way that's easiest for you.

Do I need to be tech-savvy to use these systems?

Not at all! That's exactly why we exist - to make smart home technology simple for everyone. We design systems that are easy to use, and we'll train you on how to use everything. We make it simple, not complicated.

Do you work with existing systems or only new installations?

We work with both! We can integrate new smart home technology with your existing systems, or start fresh with a complete installation. During your free consultation, we'll assess your current setup and recommend the best approach for your needs.

What brands do you work with?

We're authorized dealers for Control4, URC, Lutron, Sonos, Sony, KEF, Klipsch, Marantz, JVC, and many other premium brands. We only work with trusted, reliable brands that we've tested and know work well. Check out our Brands page to see all our partners.

Do you offer financing options?

Yes, we offer flexible financing options to make smart home technology accessible. During your consultation, we'll discuss your budget and show you financing options that work for you. We want to make it easy for you to get the smart home you deserve.

What if something breaks after installation?

Don't worry! All products come with manufacturer warranty, and we provide ongoing support. If something doesn't work right, just give us a call. We'll troubleshoot over the phone or come out to fix it. Your satisfaction is our priority, and we're here for you long after installation.

How much does a smart home system cost?

Every home is different, so pricing varies based on your specific needs, home size, and the services you choose. We offer everything from simple WiFi upgrades to complete whole-home automation. The best way to get an accurate quote is to schedule a free consultation - we'll assess your needs and provide transparent pricing with no surprises.

Still Have Questions?

We're here to help! Contact us for a free consultation and get all your questions answered.

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