URC Universal Remote Review: WATCH/HOME/LISTEN Model

URC universal remotes with WATCH, HOME, and LISTEN buttons are popular choices for whole-home entertainment control. As authorized URC dealers, we've installed and programmed many of these remotes for Chicago homeowners. In this comprehensive review, we'll break down everything you need to know: features, battery life, pros, cons, and whether it's the right choice for your home.

What is the URC Universal Remote (WATCH/HOME/LISTEN)?

This URC universal remote features prominent WATCH, HOME, and LISTEN activity buttons that make it easy to control different entertainment modes. It's designed for whole-home automation and can control TVs, audio systems, streaming devices, lights, shades, and more.

Features That Make the Helo Stand Out

1. Sleek Button-Based Design

The Helo features a modern, sleek design with well-organized buttons that provide tactile feedback. Unlike touchscreen remotes, you can feel each button press, making it easier to use without looking. The button layout is intuitive and designed for whole-home control.

2. Dual Communication (RF + IR)

The Helo uses both RF (radio frequency) and IR (infrared). RF means you don't need line-of-sight - you can control devices from another room or even through walls. IR handles traditional devices that require direct line-of-sight. This combination gives you maximum flexibility.

3. Long Battery Life

The Helo uses a rechargeable battery with a docking station. With normal use, it typically lasts 7-10 days between charges. The docking station makes charging effortless - just place the remote down when you're done using it.

4. Extensive Device Control

The Helo can control virtually everything in your smart home through your Control4 system:

• TVs, cable boxes, streaming devices
• Audio systems (receivers, amplifiers, speakers)
• Smart lights (Lutron, Philips Hue, etc.)
• Motorized shades and blinds
• Thermostats
• Security systems
• And much more

5. Seamless Control4 Integration

The Helo is designed to work seamlessly with your Control4 system. It communicates with Control4 controllers to coordinate multiple devices simultaneously. Press "Watch TV" and your TV turns on, lights dim, shades close, and audio switches - all automatically.

Battery Life: What to Expect

The Helo uses a rechargeable battery:

Factors That Affect Battery Life:

• RF usage: Using RF (controlling devices through walls) uses more power than IR
• Backlight: Keeping button backlight on constantly reduces battery life
• Screen brightness: Higher brightness drains battery faster
• Frequency of use: More use = shorter battery life

The good news: The docking station makes charging effortless. Most people just place the remote in the dock when they're done using it, so battery life rarely becomes an issue.

Pros: What We Love About the MX-990

Who Should Buy the Helo?

The Helo is perfect for:

• Homeowners investing in Control4 home automation
• People who prefer button-based remotes over touchscreens
• Those who want tactile feedback when pressing buttons
• Users who want RF capability (control from other rooms)
• Families who want reliable, easy-to-use smart home control

You might want to consider alternatives if:

• You don't have a Control4 system
• You prefer touchscreen interfaces
• You only need basic TV/cable control
• You're on a tight budget
• You want a DIY solution

Helo vs. Helo Touch

Control4 offers both the Helo (button-based) and Helo Touch (touchscreen). Here's how they compare:

Our recommendation: If you prefer buttons and want longer battery life, choose the Helo. If you want a modern touchscreen experience, choose the Helo Touch.

Common Questions About the Helo

Our Verdict

The Control4 Helo is an excellent choice for homeowners who prefer button-based remotes. It offers a sleek design, intuitive button layout, and seamless integration with Control4 systems. The tactile feedback makes it easy to use without looking, and the long battery life means you won't be constantly charging.

However, it's not for everyone. If you prefer touchscreen interfaces or don't have a Control4 system, there are other options. But if you're investing in Control4 home automation and want a reliable button-based remote, the Helo is a great choice.